Effective Date: April 27, 2026 Last Updated: April 27, 2026
These Terms of Service (“Terms”) govern your access to and use of kimoraco.com and the products and services offered by Kimora Co. (“Kimora,” “we,” “us,” or “our”). By accessing the site, creating an account, or placing an order, you agree to these Terms. If you do not agree, do not use our site.
These Terms include a binding arbitration provision and class action waiver in the “Dispute Resolution” section. Please read them carefully.
You must be at least 18 years old (or the age of majority in your state of residence) to use our site or purchase our products. By using our site, you represent and warrant that you meet this requirement.
You may need to create an account to place orders or manage subscriptions. You agree to provide accurate, current, and complete information, and to keep your login credentials confidential. You are responsible for all activity that occurs under your account.
We may suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose a risk to other users or to Kimora.
Kimora products are dietary supplements. They are not intended to diagnose, treat, cure, or prevent any disease. Statements about our products have not been evaluated by the U.S. Food and Drug Administration. Consult a qualified healthcare professional before starting any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.
We reserve the right to limit quantities, refuse orders, and discontinue products at any time. Product images are representative and may differ slightly from the product delivered.
All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to correct pricing or product description errors and to cancel orders affected by such errors.
Payments are processed by Stripe. By placing an order, you authorize us (and Stripe) to charge your selected payment method for the order total, including any taxes, shipping, and other applicable fees. Kimora does not store your full payment card number.
Order confirmation does not constitute acceptance. We may decline or cancel orders for reasons including suspected fraud, unavailable inventory, pricing errors, or violations of these Terms.
Kimora offers subscription products that automatically renew monthly until you cancel.
By subscribing, you authorize Kimora to charge your payment method on the renewal date for each renewal at the then-current price plus applicable taxes and shipping. You will receive an email reminder before each shipment. Renewal prices may differ from any introductory or promotional price you initially paid.
Cancellation. You may cancel your subscription at any time through your account dashboard, by clicking the manage-subscription link in any subscription email, or by emailing support@kimoraco.com. To stop the next shipment, cancel at least 48 hours before the renewal date. Cancellation takes effect at the end of the current billing cycle; previously shipped orders are not refundable based solely on cancellation.
Skipping, changing flavor, or modifying a shipment. You may skip a shipment or change your subscription flavor through your account dashboard, subject to the same 48-hour cutoff before the next renewal. Flavor changes apply to your next shipment.
These auto-renewal terms are intended to comply with the California Automatic Renewal Law, the federal Restore Online Shoppers’ Confidence Act (ROSCA), and similar state laws.
We currently ship within the United States. Estimated delivery times are provided at checkout and are estimates only — actual delivery times may vary. Risk of loss and title for products pass to you upon delivery to the carrier.
You are responsible for providing an accurate shipping address. Kimora is not responsible for orders delayed, lost, or damaged due to incorrect addresses, carrier issues, or theft after delivery confirmation.
Our return and refund policy is described on our Refunds page and is incorporated into these Terms by reference. Please review it before placing an order.
Promotional codes (including gym partnership codes such as MAT15) are limited to one use per customer unless otherwise stated, may not be combined with other offers unless explicitly permitted, have no cash value, and may be modified or revoked at any time. Promotional pricing applies only to the initial qualifying purchase unless we expressly state otherwise.
By providing your email address or phone number and opting in, you consent to receive transactional and marketing communications from Kimora and its service providers. You may unsubscribe from marketing emails at any time using the unsubscribe link in any email.
SMS messaging. If you opt in to SMS messages, you agree to receive recurring marketing and transactional text messages from Kimora at the phone number provided. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. You can also email support@kimoraco.com to opt out.
If you submit reviews, photos, comments, or other content to Kimora (including via our site, social media, or in response to our requests), you grant Kimora a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, publish, and display that content in connection with our products and brand.
You represent that any content you submit is your own, accurate, and does not infringe the rights of any third party. We may remove or refuse to publish content that violates these Terms or that we determine is inappropriate, in our sole discretion.
All content on kimoraco.com — including text, graphics, logos, images, product designs, packaging, and software — is the property of Kimora Co. or our licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from our content without our prior written permission.
“Kimora,” the Kimora logo, and our product names and packaging trade dress are trademarks of Kimora Co. All other trademarks are the property of their respective owners.
You agree not to:
Our site may contain links to third-party websites or services. Kimora does not control, endorse, or assume responsibility for any third-party site, service, or content. Your use of third-party services is subject to their own terms and policies.
Our site and products are provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Kimora does not warrant that our site will be uninterrupted, secure, or error-free, or that defects will be corrected.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
To the fullest extent permitted by law, Kimora and its affiliates, officers, employees, agents, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of your access to or use of our site or products.
Our total liability to you for any claim arising out of or relating to these Terms, our site, or our products will not exceed the greater of (a) the amount you paid Kimora in the 12 months preceding the claim, or (b) one hundred U.S. dollars (US$100).
You agree to indemnify, defend, and hold harmless Kimora and our affiliates, officers, employees, agents, and partners from any claims, damages, liabilities, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of your violation of these Terms, your misuse of our site or products, or your violation of any law or third-party right.
Please read this section carefully. It affects your legal rights.
Any dispute, claim, or controversy arising out of or relating to these Terms, our site, or our products will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted in Maricopa County, Arizona, or remotely if you prefer, before a single neutral arbitrator. Judgment on the arbitrator’s award may be entered in any court of competent jurisdiction.
Class Action Waiver. You and Kimora agree that each may bring claims against the other only in your or our individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
Exceptions. Either party may bring a claim in small claims court if it qualifies, and either party may seek injunctive or equitable relief in court for the protection of intellectual property rights.
30-Day Right to Opt Out. You may opt out of this arbitration agreement within 30 days of first agreeing to these Terms by emailing support@kimoraco.com with the subject line “Arbitration Opt-Out” and your full name. Opting out will not affect any other provision of these Terms.
These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-law principles. Subject to the Dispute Resolution section above, any judicial proceeding will be brought in the state or federal courts located in Maricopa County, Arizona, and you consent to personal jurisdiction and venue there.
We may update these Terms from time to time. The “Last Updated” date above reflects the most recent revision. Material changes will be posted on this page and, where appropriate, communicated by email. Your continued use of our site after the effective date of an update constitutes acceptance of the updated Terms.
We may suspend or terminate your access to our site or services at any time, with or without notice, for any reason, including violation of these Terms. The provisions of these Terms that by their nature should survive termination (including Intellectual Property, Limitation of Liability, Indemnification, and Dispute Resolution) will survive.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. These Terms, together with our Privacy Policy and Refunds policy, constitute the entire agreement between you and Kimora regarding our site and products and supersede any prior agreements.
Questions about these Terms: Kimora Co. Email: support@kimoraco.com
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Always consult your healthcare provider before starting any new supplement.